At Freshtic Foods (“App”, “we”, “our”, or “us”), your privacy is very important to us. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our grocery delivery app. By using our services, you agree to the practices described in this policy.
We may collect the following types of information:
Personal Information: Name, phone number, email address, delivery address, and payment details.
Usage Data: App activity, device type, operating system, IP address, and browsing information.
Location Data: Approximate or precise location for delivery purposes (only when you allow access).
We use your information for:
Processing and delivering your orders.
Communicating with you regarding orders, offers, or updates.
Improving our app, services, and customer experience.
Preventing fraud and ensuring secure transactions.
Complying with legal and regulatory requirements.
We may share your information with:
Delivery Partners – to complete your delivery.
Payment Gateways – to process online payments.
Service Providers – for app hosting, analytics, and customer support.
Legal Authorities – if required by law or to protect our rights.
We do not sell or rent your personal data to third parties.
We use industry-standard encryption and security practices to protect your information.
While we strive to protect your data, no method of transmission or storage is 100% secure.
Our app may use cookies or similar technologies to enhance user experience.
You can manage or disable cookies from your device settings.
You have the right to:
Access, update, or correct your personal information.
Request deletion of your data (subject to legal and contractual obligations).
Opt-out of promotional communications anytime by contacting us.
Our app is not intended for children under 13 years of age.
We do not knowingly collect personal data from children.
Our app may contain links to third-party websites or apps. We are not responsible for their privacy practices or content.
