Shipping Policy

At Freshtic Foods, we are committed to delivering fresh and quality products to your doorstep in a timely and reliable manner. Please read our shipping policy carefully to understand how we serve you.

1. Service Areas

We currently provide door-to-door delivery services in Bamboo Flat, South Andaman, Andaman & Nicobar Islands].

2. Delivery Timelines

  • Fresh Fish, Chicken, Vegetables, and Fruits – Delivered same day or next day based on availability and order time.

  • Monthly Grocery Items – Delivered within 1–3 business days.

3. Delivery Hours

  • Orders are delivered between 06:00 AM to 8:00 PM.

  • Orders placed after cut-off time may be delivered the next day.

4. Shipping Charges

  • We offer free delivery on orders above ₹ 500.

  • For orders below this value, a nominal delivery fee of ₹10 may apply.

5. Order Tracking

Once your order is confirmed, you will receive updates via SMS/Email/WhatsApp/App Notification with delivery details.

6. Delivery Attempts

If you are unavailable at the time of delivery, our delivery team will contact you. In case of non-response, the order may be rescheduled or canceled as per our policy.

7. Packaging & Handling

We ensure that all products, especially fresh and perishable items, are hygienically packed and handled with care to maintain freshness until delivery.

8. Contact Us

For any shipping-related queries, please contact our support team:
📧 Email: freshticfoods@gmail.com
📞 Phone: +91 800 100 1114