Welcome to Freshtic Foods (“App”, “we”, “our”, or “us”). By downloading, accessing, or using our application and services, you agree to be bound by these Terms and Conditions. Please read them carefully before using the app.
You must be at least 18 years old to use this app.
By registering, you confirm that the information you provide is accurate and complete.
To place an order, you may need to create an account with a valid phone number/email.
You are responsible for maintaining confidentiality of your login credentials.
Any activity under your account will be considered as your responsibility.
We strive to provide accurate product information, prices, and availability.
Prices and product details may change without prior notice.
Images shown are for representation purposes; actual product may vary.
All orders are subject to acceptance and availability.
Payments can be made via [Cash on Delivery / Online Payment Options].
In case of payment failure, your order will not be processed.
We deliver only within specified serviceable areas.
Delivery time may vary due to traffic, weather, or stock availability.
If you are unavailable at the time of delivery, the order may be rescheduled or canceled.
Perishable items (like fish, chicken, fruits, and vegetables) are non-returnable once delivered.
If you receive damaged or wrong items, you must raise a complaint within 24 hours of delivery.
Refunds, if applicable, will be processed as per our Refund Policy.
You may cancel an order before it is packed or dispatched.
Once dispatched, orders cannot be canceled.
We reserve the right to cancel an order due to stock unavailability or unforeseen issues.
You agree not to misuse the app for fraudulent or unlawful activities.
You must not resell or redistribute products purchased from the app without permission.
We are not responsible for any indirect, incidental, or consequential damages arising from the use of our app.
Our liability is limited to the value of the order in dispute.
Your personal data will be collected and used in accordance with our Privacy Policy.
By using this app, you consent to such collection and usage.
We reserve the right to update or modify these Terms & Conditions at any time.
Continued use of the app after changes means you accept the updated terms.
These Terms & Conditions shall be governed by and construed in accordance with the laws of India.
Any disputes will be subject to the exclusive jurisdiction of courts in [Your City/State].
For any queries, complaints, or feedback, you can reach us at:
📧 Email: freshticfoods@gmail.com
📞 Phone: +91 800 100 1114
🏢 Address:Bamboo Flat, Behind Surya Chakra Power House, South Andaman, Andaman & Nicobar Islands 744107
